Effective Date: 12 September 2024

CableProviderNearMe.com, in dealership partnership with Fifth Technologies (a channel partner of Sandler Partners LLC), is committed to protecting your privacy. Fifth Technologies has hired us as their marketing partner to support service promotion and customer engagement.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our internet, cable TV, and home phone services. By subscribing to or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of personal information to provide, manage, and improve our services:

• Personal Information: Includes your name, address, email address, phone number, payment information, and other details necessary for service registration, billing, and communication.

• Service Usage Information: Includes data related to your use of our services, such as browsing history, data usage, IP addresses, call records, and device identifiers.

• Device Information: Includes details about the devices you use to access our services, such as device type, operating system, and unique identifiers.

• Communication Records: Includes records of your communications with our customer support team, such as emails, phone calls, or chat transcripts.

2. Purpose of Information Collection

We collect personal information for the following purposes:

• To Provide Services: Deliver and manage our internet, cable TV, and home phone services.

• To Process Payments: Handle billing, payments, and account management.

• To Offer Customer Support: Address inquiries, resolve issues, and improve our support services.

• To Improve Service Performance: Monitor and analyze service usage to enhance quality and user experience.

• To Comply with Legal Obligations: Meet regulatory requirements as outlined by federal, state, and international laws.

• To Send Service-Related Communications: Provide important updates, including billing notices, service disruptions, or changes to the terms of service.

• To Offer Marketing Communications: With your consent, send promotional materials about new products, services, or features. You can opt out at any time.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: With trusted third-party vendors or service providers assisting in service delivery, such as payment processors, customer support providers, and IT service providers.

• Legal Compliance: When required by law, such as in response to court orders, subpoenas, or requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or parties involved in the transaction.

4. Opting Out of Marketing Communications

You have the right to opt out of receiving marketing communications. To do so, you can:

• Click the unsubscribe link provided in any promotional email.

• Contact us at info@cableprovidernearme.com with the subject line “Opt-Out Request.”

Opting out of marketing communications does not affect service-related communications such as billing notices.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about how you interact with our services.

• Cookie Types: Session cookies (expire when you close your browser) and persistent cookies (remain on your device until deleted or expired).

• Third-Party Cookies: May be used for analytics and advertising purposes.

• Cookie Preferences: You can control cookies through your browser settings, but disabling them may impact certain features.

6. Data Security

We implement security measures including encryption, secure data storage, and regular audits to protect your personal information. While we strive to use strong protections, no method of transmission or storage is completely secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request access to the personal data we hold.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications as described above.

To exercise these rights, contact us at info@cableprovidernearme.com.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If discovered, such information will be deleted.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website and effective immediately. Significant updates will be communicated via email or website notice.

10. International Data Transfers

If you are outside the U.S., your data may be transferred and stored in the U.S. By using our services, you consent to this transfer.

11. Data Retention

We retain your information only as long as necessary for the purposes outlined here, including legal or reporting obligations. When no longer needed, we securely delete or anonymize data.

12. Contact Us

For questions, concerns, or privacy-related requests, contact us at:

CableProviderNearMe.com
Phone: (888) 521-0705
Email: info@cableprovidernearme.com
Address: 105 Maxess Rd #124, Melville, NY 11747, USA